Being a busy mom myself, I prefer to shop online whenever possible. I feel more comfortable ordering from businesses that provide feedback about themselves. To offer you that same reassurance, I have created this page. If you have comments about your shopping experience with The Changing Pad, please contact me and I'd be happy to add them.

Feedback: I realize buying on-line can be a leap of faith.

Please check out TCP feedback

at the Diaper Pin 

or my ebay store feedback at  

"Thanks for communicating with me so well - it's a refreshing change to the customer service of most other businesses.  It's funny how flexible people can be as long as they feel respected and well informed.  Keep up the good work!" - Amanda in ID

"I received my order yesterday!  I'm impressed with how promptly and neatly you sent my order.”- Devin in TX

"I appreciate you being available to answer questions and give me helpful hints if I need them- 'cause I'm definitely a "newbie" to this...I really appreciate the excellent customer service you've provided."

-Karen in NY

 "I received my package in a very timely manner.  My 6 year old son has already worn the HH trainers on two nights.  At first he didn't want to wear them at all saying they looked way too big.   The second night he was more agreeable and slept with two inserts and kept the bed completely dry.  "I'm all done with diapers!" my son said to me proudly... the next morning. I was so proud too.  I'm thankful that I don't have to keep buying packages of Pull-ups every month for his wetting.  This gives me some relief instead of trying to hurry him on in sleeping through the night dry, when he really doesn't have the control over that.  Now his wetting doesn't get more expensive.  We bought what we needed, and as long as he needs them, that is fine.  Thank you for your help, prompt answers to everything, and desire to make this work for us."   -Kristi in WI

"I am very pleased with the products from The Changing Pad! The thirsties fab fitted diaper is amazing, and I just love the stacinator cover! Vicki is very prompt to ship items and quick to answer questions. " - Rachel in NY

 "Although there was a glitch in my order, Vicki rectified the situation very quickly. She was very nice and I highly recommend buying from her. Thanks so much!" - Michelle in MD

"I am very pleased on how quick the diapers got here. I can't wait to use them and love the diaper wipe solution. The wet bag is so pretty and it is already in my diaper bag for our outtings. Will be shopping here again real soon. " -Sabine in FL

Thanks for looking!